Global Loyalty Management Market 2019 by Company, Regions, Type and Application, Forecast to 2024


  • Mar 2019
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Loyalty management deals with designing of rewards to consumers for past purchase as well as provides them incentives with an objective to make future purchase. Rewards program aims at providing strong value to the customers followed by improved customer penetration, cross selling and retention. A loyalty management system consists of operational parameters which include funding options, program design and transaction types among others. In addition, it also includes various value parameters such as redemption thresholds, redemption options and earn rates. Many organizations are focusing on spending on loyalty programs owing to their offerings. The offerings include expansion of coverage to daily consumer spending, innovative rewards leading to an increase in scope for consumer response and retention followed by collaboration opportunities for enhanced services .Loyalty management software tools basically aims at building successful loyalty program for business and individual customers. Key enterprises are focusing on implementing these tools with an objective to maintain high customer satisfaction, by providing specialized loyalty programs which includes special auctions, lotteries, coupons or benefits through one platform.



Scope of the Report:

Nowadays, there are three mainly types of Loyalty Management, including Customer Loyalty, Employee Retention and Channel Loyalty. And Customer Loyalty is the main type for Loyalty Management, and the Customer Loyalty reached a sales value of approximately 1330.99 M USD in 2017, with 66.76% of global sales volume.

The global Loyalty Management market is valued at 1990 million USD in 2018 and is expected to reach 5240 million USD by the end of 2024, growing at a CAGR of 17.5% between 2019 and 2024.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Loyalty Management.

Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%.

This report studies the Loyalty Management market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Loyalty Management market by product type and applications/end industries.



Market Segment by Companies, this report covers

Alliance Data Systems Corporation

Oracle Corporation

IBM Corporation

Aimia Inc

SAP SE

Maritz Holdings Inc.

Fidelity Information Services

Bond Brand Loyalty

Brierley+Partners

ICF International

Kobie Marketing

Tibco Software

Comarch



Market Segment by Regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia and Italy)

Asia-Pacific (China, Japan, Korea, India and Southeast Asia)

South America (Brazil, Argentina, Colombia)

Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)



Market Segment by Type, covers

Customer Loyalty

Employee Retention

Channel Loyalty



Market Segment by Applications, can be divided into

BFSI

Travel & Hospitality

Consumer Goods & Retail

Other

Table of Contents



1 Loyalty Management Market Overview

1.1 Product Overview and Scope of Loyalty Management

1.2 Classification of Loyalty Management by Types

1.2.1 Global Loyalty Management Revenue Comparison by Types (2019-2024)

1.2.2 Global Loyalty Management Revenue Market Share by Types in 2018

1.2.3 Customer Loyalty

1.2.4 Employee Retention

1.2.5 Channel Loyalty

1.3 Global Loyalty Management Market by Application

1.3.1 Global Loyalty Management Market Size and Market Share Comparison by Applications (2014-2024)

1.3.2 BFSI

1.3.3 Travel & Hospitality

1.3.4 Consumer Goods & Retail

1.3.5 Other

1.4 Global Loyalty Management Market by Regions

1.4.1 Global Loyalty Management Market Size (Million USD) Comparison by Regions (2014-2024)

1.4.1 North America (USA, Canada and Mexico) Loyalty Management Status and Prospect (2014-2024)

1.4.2 Europe (Germany, France, UK, Russia and Italy) Loyalty Management Status and Prospect (2014-2024)

1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Loyalty Management Status and Prospect (2014-2024)

1.4.4 South America (Brazil, Argentina, Colombia) Loyalty Management Status and Prospect (2014-2024)

1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Loyalty Management Status and Prospect (2014-2024)

1.5 Global Market Size of Loyalty Management (2014-2024)

2 Manufacturers Profiles

2.1 Alliance Data Systems Corporation

2.1.1 Business Overview

2.1.2 Loyalty Management Type and Applications

2.1.2.1 Product A

2.1.2.2 Product B

2.1.3 Alliance Data Systems Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.2 Oracle Corporation

2.2.1 Business Overview

2.2.2 Loyalty Management Type and Applications

2.2.2.1 Product A

2.2.2.2 Product B

2.2.3 Oracle Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.3 IBM Corporation

2.3.1 Business Overview

2.3.2 Loyalty Management Type and Applications

2.3.2.1 Product A

2.3.2.2 Product B

2.3.3 IBM Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.4 Aimia Inc

2.4.1 Business Overview

2.4.2 Loyalty Management Type and Applications

2.4.2.1 Product A

2.4.2.2 Product B

2.4.3 Aimia Inc Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.5 SAP SE

2.5.1 Business Overview

2.5.2 Loyalty Management Type and Applications

2.5.2.1 Product A

2.5.2.2 Product B

2.5.3 SAP SE Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.6 Maritz Holdings Inc.

2.6.1 Business Overview

2.6.2 Loyalty Management Type and Applications

2.6.2.1 Product A

2.6.2.2 Product B

2.6.3 Maritz Holdings Inc. Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.7 Fidelity Information Services

2.7.1 Business Overview

2.7.2 Loyalty Management Type and Applications

2.7.2.1 Product A

2.7.2.2 Product B

2.7.3 Fidelity Information Services Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.8 Bond Brand Loyalty

2.8.1 Business Overview

2.8.2 Loyalty Management Type and Applications

2.8.2.1 Product A

2.8.2.2 Product B

2.8.3 Bond Brand Loyalty Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.9 Brierley+Partners

2.9.1 Business Overview

2.9.2 Loyalty Management Type and Applications

2.9.2.1 Product A

2.9.2.2 Product B

2.9.3 Brierley+Partners Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.10 ICF International

2.10.1 Business Overview

2.10.2 Loyalty Management Type and Applications

2.10.2.1 Product A

2.10.2.2 Product B

2.10.3 ICF International Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.11 Kobie Marketing

2.11.1 Business Overview

2.11.2 Loyalty Management Type and Applications

2.11.2.1 Product A

2.11.2.2 Product B

2.11.3 Kobie Marketing Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.12 Tibco Software

2.12.1 Business Overview

2.12.2 Loyalty Management Type and Applications

2.12.2.1 Product A

2.12.2.2 Product B

2.12.3 Tibco Software Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

2.13 Comarch

2.13.1 Business Overview

2.13.2 Loyalty Management Type and Applications

2.13.2.1 Product A

2.13.2.2 Product B

2.13.3 Comarch Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

3 Global Loyalty Management Market Competition, by Players

3.1 Global Loyalty Management Revenue and Share by Players (2014-2019)

3.2 Market Concentration Rate

3.2.1 Top 5 Loyalty Management Players Market Share

3.2.2 Top 10 Loyalty Management Players Market Share

3.3 Market Competition Trend

4 Global Loyalty Management Market Size by Regions

4.1 Global Loyalty Management Revenue and Market Share by Regions

4.2 North America Loyalty Management Revenue and Growth Rate (2014-2019)

4.3 Europe Loyalty Management Revenue and Growth Rate (2014-2019)

4.4 Asia-Pacific Loyalty Management Revenue and Growth Rate (2014-2019)

4.5 South America Loyalty Management Revenue and Growth Rate (2014-2019)

4.6 Middle East and Africa Loyalty Management Revenue and Growth Rate (2014-2019)

5 North America Loyalty Management Revenue by Countries

5.1 North America Loyalty Management Revenue by Countries (2014-2019)

5.2 USA Loyalty Management Revenue and Growth Rate (2014-2019)

5.3 Canada Loyalty Management Revenue and Growth Rate (2014-2019)

5.4 Mexico Loyalty Management Revenue and Growth Rate (2014-2019)

6 Europe Loyalty Management Revenue by Countries

6.1 Europe Loyalty Management Revenue by Countries (2014-2019)

6.2 Germany Loyalty Management Revenue and Growth Rate (2014-2019)

6.3 UK Loyalty Management Revenue and Growth Rate (2014-2019)

6.4 France Loyalty Management Revenue and Growth Rate (2014-2019)

6.5 Russia Loyalty Management Revenue and Growth Rate (2014-2019)

6.6 Italy Loyalty Management Revenue and Growth Rate (2014-2019)

7 Asia-Pacific Loyalty Management Revenue by Countries

7.1 Asia-Pacific Loyalty Management Revenue by Countries (2014-2019)

7.2 China Loyalty Management Revenue and Growth Rate (2014-2019)

7.3 Japan Loyalty Management Revenue and Growth Rate (2014-2019)

7.4 Korea Loyalty Management Revenue and Growth Rate (2014-2019)

7.5 India Loyalty Management Revenue and Growth Rate (2014-2019)

7.6 Southeast Asia Loyalty Management Revenue and Growth Rate (2014-2019)

8 South America Loyalty Management Revenue by Countries

8.1 South America Loyalty Management Revenue by Countries (2014-2019)

8.2 Brazil Loyalty Management Revenue and Growth Rate (2014-2019)

8.3 Argentina Loyalty Management Revenue and Growth Rate (2014-2019)

8.4 Colombia Loyalty Management Revenue and Growth Rate (2014-2019)

9 Middle East and Africa Revenue Loyalty Management by Countries

9.1 Middle East and Africa Loyalty Management Revenue by Countries (2014-2019)

9.2 Saudi Arabia Loyalty Management Revenue and Growth Rate (2014-2019)

9.3 UAE Loyalty Management Revenue and Growth Rate (2014-2019)

9.4 Egypt Loyalty Management Revenue and Growth Rate (2014-2019)

9.5 Nigeria Loyalty Management Revenue and Growth Rate (2014-2019)

9.6 South Africa Loyalty Management Revenue and Growth Rate (2014-2019)

10 Global Loyalty Management Market Segment by Type

10.1 Global Loyalty Management Revenue and Market Share by Type (2014-2019)

10.2 Global Loyalty Management Market Forecast by Type (2019-2024)

10.3 Customer Loyalty Revenue Growth Rate (2014-2024)

10.4 Employee Retention Revenue Growth Rate (2014-2024)

10.5 Channel Loyalty Revenue Growth Rate (2014-2024)

11 Global Loyalty Management Market Segment by Application

11.1 Global Loyalty Management Revenue Market Share by Application (2014-2019)

11.2 Loyalty Management Market Forecast by Application (2019-2024)

11.3 BFSI Revenue Growth (2014-2019)

11.4 Travel & Hospitality Revenue Growth (2014-2019)

11.5 Consumer Goods & Retail Revenue Growth (2014-2019)

11.6 Other Revenue Growth (2014-2019)

12 Global Loyalty Management Market Size Forecast (2019-2024)

12.1 Global Loyalty Management Market Size Forecast (2019-2024)

12.2 Global Loyalty Management Market Forecast by Regions (2019-2024)

12.3 North America Loyalty Management Revenue Market Forecast (2019-2024)

12.4 Europe Loyalty Management Revenue Market Forecast (2019-2024)

12.5 Asia-Pacific Loyalty Management Revenue Market Forecast (2019-2024)

12.6 South America Loyalty Management Revenue Market Forecast (2019-2024)

12.7 Middle East and Africa Loyalty Management Revenue Market Forecast (2019-2024)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

List of Tables and Figures



Figure Loyalty Management Picture

Table Product Specifications of Loyalty Management

Table Global Loyalty Management and Revenue (Million USD) Market Split by Product Type

Figure Global Loyalty Management Revenue Market Share by Types in 2018

Figure Customer Loyalty Picture

Figure Employee Retention Picture

Figure Channel Loyalty Picture

Table Global Loyalty Management Revenue (Million USD) by Application (2014-2024)

Figure Loyalty Management Revenue Market Share by Applications in 2018

Figure BFSI Picture

Figure Travel & Hospitality Picture

Figure Consumer Goods & Retail Picture

Figure Other Picture

Table Global Market Loyalty Management Revenue (Million USD) Comparison by Regions 2014-2024

Figure North America Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Figure Europe Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Figure Asia-Pacific Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Figure South America Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Figure Middle East and Africa Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Figure Global Loyalty Management Revenue (Million USD) and Growth Rate (2014-2024)

Table Alliance Data Systems Corporation Basic Information, Manufacturing Base and Competitors

Table Alliance Data Systems Corporation Loyalty Management Type and Applications

Table Alliance Data Systems Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Oracle Corporation Basic Information, Manufacturing Base and Competitors

Table Oracle Corporation Loyalty Management Type and Applications

Table Oracle Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table IBM Corporation Basic Information, Manufacturing Base and Competitors

Table IBM Corporation Loyalty Management Type and Applications

Table IBM Corporation Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Aimia Inc Basic Information, Manufacturing Base and Competitors

Table Aimia Inc Loyalty Management Type and Applications

Table Aimia Inc Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table SAP SE Basic Information, Manufacturing Base and Competitors

Table SAP SE Loyalty Management Type and Applications

Table SAP SE Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Maritz Holdings Inc. Basic Information, Manufacturing Base and Competitors

Table Maritz Holdings Inc. Loyalty Management Type and Applications

Table Maritz Holdings Inc. Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Fidelity Information Services Basic Information, Manufacturing Base and Competitors

Table Fidelity Information Services Loyalty Management Type and Applications

Table Fidelity Information Services Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Bond Brand Loyalty Basic Information, Manufacturing Base and Competitors

Table Bond Brand Loyalty Loyalty Management Type and Applications

Table Bond Brand Loyalty Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Brierley+Partners Basic Information, Manufacturing Base and Competitors

Table Brierley+Partners Loyalty Management Type and Applications

Table Brierley+Partners Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table ICF International Basic Information, Manufacturing Base and Competitors

Table ICF International Loyalty Management Type and Applications

Table ICF International Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Kobie Marketing Basic Information, Manufacturing Base and Competitors

Table Kobie Marketing Loyalty Management Type and Applications

Table Kobie Marketing Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Tibco Software Basic Information, Manufacturing Base and Competitors

Table Tibco Software Loyalty Management Type and Applications

Table Tibco Software Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Comarch Basic Information, Manufacturing Base and Competitors

Table Comarch Loyalty Management Type and Applications

Table Comarch Loyalty Management Revenue, Gross Margin and Market Share (2017-2018)

Table Global Loyalty Management Revenue (Million USD) by Players (2014-2019)

Table Global Loyalty Management Revenue Share by Players (2014-2019)

Figure Global Loyalty Management Revenue Share by Players in 2017

Figure Global Loyalty Management Revenue Share by Players in 2018

Figure Global Top 5 Players Loyalty Management Revenue Market Share in 2018

Figure Global Top 10 Players Loyalty Management Revenue Market Share in 2018

Figure Global Loyalty Management Revenue (Million USD) and Growth Rate (%) (2014-2019)

Table Global Loyalty Management Revenue (Million USD) by Regions (2014-2019)

Table Global Loyalty Management Revenue Market Share by Regions (2014-2019)

Figure Global Loyalty Management Revenue Market Share by Regions (2014-2019)

Figure Global Loyalty Management Revenue Market Share by Regions in 2018

Figure North America Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Europe Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Asia-Pacific Loyalty Management Revenue and Growth Rate (2014-2019)

Figure South America Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Middle East and Africa Loyalty Management Revenue and Growth Rate (2014-2019)

Table North America Loyalty Management Revenue by Countries (2014-2019)

Table North America Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure North America Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure North America Loyalty Management Revenue Market Share by Countries in 2018

Figure USA Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Canada Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Mexico Loyalty Management Revenue and Growth Rate (2014-2019)

Table Europe Loyalty Management Revenue (Million USD) by Countries (2014-2019)

Figure Europe Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure Europe Loyalty Management Revenue Market Share by Countries in 2018

Figure Germany Loyalty Management Revenue and Growth Rate (2014-2019)

Figure UK Loyalty Management Revenue and Growth Rate (2014-2019)

Figure France Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Russia Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Italy Loyalty Management Revenue and Growth Rate (2014-2019)

Table Asia-Pacific Loyalty Management Revenue (Million USD) by Countries (2014-2019)

Figure Asia-Pacific Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure Asia-Pacific Loyalty Management Revenue Market Share by Countries in 2018

Figure China Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Japan Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Korea Loyalty Management Revenue and Growth Rate (2014-2019)

Figure India Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Southeast Asia Loyalty Management Revenue and Growth Rate (2014-2019)

Table South America Loyalty Management Revenue by Countries (2014-2019)

Table South America Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure South America Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure South America Loyalty Management Revenue Market Share by Countries in 2018

Figure Brazil Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Argentina Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Colombia Loyalty Management Revenue and Growth Rate (2014-2019)

Table Middle East and Africa Loyalty Management Revenue (Million USD) by Countries (2014-2019)

Table Middle East and Africa Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure Middle East and Africa Loyalty Management Revenue Market Share by Countries (2014-2019)

Figure Middle East and Africa Loyalty Management Revenue Market Share by Countries in 2018

Figure Saudi Arabia Loyalty Management Revenue and Growth Rate (2014-2019)

Figure UAE Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Egypt Loyalty Management Revenue and Growth Rate (2014-2019)

Figure Nigeria Loyalty Management Revenue and Growth Rate (2014-2019)

Figure South Africa Loyalty Management Revenue and Growth Rate (2014-2019)

Table Global Loyalty Management Revenue (Million USD) by Type (2014-2019)

Table Global Loyalty Management Revenue Share by Type (2014-2019)

Figure Global Loyalty Management Revenue Share by Type (2014-2019)

Figure Global Loyalty Management Revenue Share by Type in 2019

Table Global Loyalty Management Revenue Forecast by Type (2019-2024)

Figure Global Loyalty Management Market Share Forecast by Type (2019-2024)

Figure Global Customer Loyalty Revenue Growth Rate (2014-2019)

Figure Global Employee Retention Revenue Growth Rate (2014-2019)

Figure Global Channel Loyalty Revenue Growth Rate (2014-2019)

Table Global Loyalty Management Revenue by Application (2014-2019)

Table Global Loyalty Management Revenue Share by Application (2014-2019)

Figure Global Loyalty Management Revenue Share by Application (2014-2019)

Figure Global Loyalty Management Revenue Share by Application in 2019

Table Global Loyalty Management Revenue Forecast by Application (2019-2024)

Figure Global Loyalty Management Market Share Forecast by Application (2019-2024)

Figure Global BFSI Revenue Growth Rate (2014-2019)

Figure Global Travel & Hospitality Revenue Growth Rate (2014-2019)

Figure Global Consumer Goods & Retail Revenue Growth Rate (2014-2019)

Figure Global Other Revenue Growth Rate (2014-2019)

Figure Global Loyalty Management Revenue (Million USD) and Growth Rate Forecast (2019-2024)

Table Global Loyalty Management Revenue (Million USD) Forecast by Regions (2019-2024)

Figure Global Loyalty Management Revenue Market Share Forecast by Regions (2019-2024)

Figure North America Loyalty Management Revenue Market Forecast (2019-2024)

Figure Europe Loyalty Management Revenue Market Forecast (2019-2024)

Figure Asia-Pacific Loyalty Management Revenue Market Forecast (2019-2024)

Figure South America Loyalty Management Revenue Market Forecast (2019-2024)

Figure Middle East and Africa Loyalty Management Revenue Market Forecast (2019-2024)

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